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Shipping & Returns

Shipping Policy

  1. Free shipping eligible for the order within the specified range / as per the product terms and conditions

  2. Shipping is possible for the customers across India, Shipping duration will be determined based on the order location and transportation feasibility 

Return & Exchange Policy

  1. Applicable products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page

  2. Return will be processed only if: 

    1. it is determined that the product was not damaged while in your possession;

    2. the product is not different from what was shipped to you;

    3. the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).

  3. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.

  4. Products marked as "non-returnable" on the product detail page cannot be returned. However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide a full refund or replacement, as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.

  5. No additional information is required to return an eligible order unless otherwise noted in the category specific policy. 

  6. Products may be eligible for replacement only if the same seller has the exact same item in stock. 

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